Emma Queenstown is a brand operated by DONT SLEEP LLC, a company registered in Wyoming, United States, under company number 2026-001979081, serving customers in New Zealand.

What we sell

Women's clothing and comfortable footwear: dresses and kaftans, blouses, dungarees, skirts, sets and cardigans, along with sandals, moccasins, loafers and sneakers. We also carry a small men's range of T-shirts, polos and shoes.

Our story

Emma Queenstown started with a simple idea: getting dressed should feel easy. We choose relaxed pieces that stay comfortable from morning to evening and mix and match without fuss, together with footwear made for long days on your feet. We are a new online store, and we are building our story one order at a time.

Our mission

To bring comfortable, easy-to-wear clothing and footwear to customers across New Zealand at fair prices, with clear terms and responsive customer service.

Our vision

To be the online store New Zealand customers come back to because they know what to expect: honest information, dependable service and pieces they enjoy wearing.

Our commitment to you

• Free delivery across New Zealand with NZ Post, dispatched within 1–2 business days. See our Shipping Policy.
• 30 days to return an item, with refunds issued within 7 days of receiving it. See our Returns & Refund Policy.
• Customer service by email and through our contact form, with replies within 24 hours.

Contact us

Emma Queenstown
DONT SLEEP LLC — Company No. 2026-001979081
Company address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Returns address: sent to you by email once your return is approved
Email: support@emmaqueenstown.com
Customer service hours: Monday to Friday 9:00–17:00, Saturday and Sunday 10:00–17:00 (New Zealand time)
We aim to reply within 24 hours.